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PRIVACY POLICY


Your privacy is vital to our long-term relationship with you, and protecting your privacy is just one part of our mission to provide you with highly personalized and valuable service.

This statement describes our privacy policy with respect to:
  • What Information is Collected; How Information is Collected; and by Whom is Information Collected
  • The Sharing of Collected Information
  • How You Can Access, Change or Limit the Information Collected About You
  • Security of Information
  • Amendments to Our Privacy Policy


What Information is Collected; How Information is Collected; and by Whom is Information Collected

Required Personally Identifiable Information
To register on our Web site, you must submit your name and e-mail address. In addition to purchasing Transcription minutes, you must submit additional information, including your address, phone number and credit card information. This required personally identifiable information is necessary for us to process transactions for you, protect you against credit card fraud and contact you. When you register with thoughtdox.com, we will ask you for an "e-mail."

Absent your prior consent, we will never share the information stored on that database, as well as other information we collect or you provide with any business partners or third parties, including those who offer services that complement those provided by us or which we believe may be of interest to you.

Transaction Information
When you authorize a purchase transaction, we will collect certain information related to that transaction such as the location from which you are requesting the search or transaction, the product or service involved, the quantity or amount of the product or service and certain personally identifiable information, such as your password, your credit card information and any special handling requests. This personally identifiable information will never knowingly appear in public areas of our Web site.

Third Party Information
During the processing of your transactions, we collect verification information from our credit card authorization services. Credit card authorization services verify that credit card information and address that they have on file for you matches the information that you have provided to us.

General Information
We collect general information about you when you visit our web site. This information includes technical information related to your computer and the manner in which you are accessing our site and includes such information as the internet protocol (IP) address of your computer, what operating system your computer is using, what browser software (e.g., Explorer, Netscape or other) your computer is using, and who your Internet service provider is, the Uniform Resource Locator ("URL") of the web site from which you just came and the URL to which you go next and certain operating metrics, such as the amount of time you use our Web site.
The general information that we gather about you may be aggregated with general information of all users to help us better understand how our site is used. In addition, we aggregate the general information and the personal information. We compile and analyze this aggregated information so that we can provide more meaningful information to corporate partners and more relevant content and advertisements to you. 

The Sharing of Collected Information
Personally Identifiable Information
As noted above, we only share certain information about you with those of our vendors who are responsible for handling your account or performing other necessary services that you require. We will not share your personally identifying information with other third parties without your consent, except for the following limited purposes:

  1. We are compelled to do so by law or by an order of a court or governmental authority.
  2. In order to cooperate with law enforcement authorities, credit card fraud investigations, credit card chargeback investigations, or governmental regulatory bodies, if we or they suspect any illegal or fraudulent activities.
  3. As necessary to complete a transaction for you.
  4. As we deem necessary to protect the rights, safety or property of thoughtdox.com, our users or others or to enforce our terms of use agreement or privacy policy.
  5. If you use our Web site through a link from one of our promotional partners, then we may be required to share your user registration information or other personally identifying information about any search or transaction that you initiate through such promotional partner with that partner.


Aggregated General Information
In addition, we may share aggregated general information about our site with our business partners or the general public. For example, we may share information regarding the daily number of unique users to our site with potential corporate partners or others. Aggregated data does not contain any information that could be used to contact or identify you.

Third Party Sites
We may publish links to other sites from our web site. Please note that thoughtdox.com does not control the content, practices or policies of any other site, including what information those sites collect about you. Accordingly, we do not endorse or hold ourselves responsible for the privacy policies or information gathering practices of any site that you may link to from our site. In addition, you may choose to respond to advertisements that are posted on our web site or made available via our service or to direct marketing offers from third party sponsors or advertisers. We do not control the content, practices or policies of our sponsors or advertisers and, accordingly, do not endorse or hold ourselves responsible for the privacy policies or information gathering practices of any sponsor or advertiser who may collect information about you.
How You Can Access, Limit or Change the Information Collected About You

Security
thoughtdox.com uses the high security standard encryption (SSL) to encrypt all of your credit card information while it is in transit to us. All data stored on the thoughtdox.com server is protected by a secure "firewall" so that no unauthorized use or activity can take place. Although thoughtdox.com will make every effort to safeguard your personal information from loss, misuse or alteration by third parties, you should be aware that there is always some risk that thieves may find a way to thwart our security system that transmissions over the Internet will be intercepted. Our liability to you in the event of a security breach by a third party is limited by the terms of our User Agreement.

Amendments to Our Privacy Policy
We may, from time to time, amend our Privacy Policy. If we do, then we will post such amendments to this document so that you may always have access to our most recent policy. We reserve the right, at our discretion, to change, modify, add or remove portions of our Privacy Policy at any time and from time to time. If at any point we decide to disclose personal information in a manner different from that stated at the time it was collected, we will notify users by email. You will be given the choice at that time to "opt-out" of any disclosures of your personal information that you made available to us prior to the change in our policy.

Acknowledgment and Acceptance of our Privacy Policy
This Privacy Statement is incorporated into and subject to the User Agreement contained on this web site (the "User Agreement"). As you know, your use of the thoughtdox.com web site is subject to the User Agreement. When you register with us, you affirmatively agree to all terms of the Terms, including this Privacy Policy. Your continued use of this Web site constitutes your continued agreement to the terms of the User Agreement, including this Privacy Policy. If you do not agree with the terms of our Privacy Policy, you should cease using our Web site.

If you have any questions about our Privacy Policy, please contact us:

- By email: info@thoughtdox.com

Terms of Use

Date of Last Revision: April 1, 2018

Welcome to ThoughtDox.com!
ThoughtDox.com ("ThoughtDox," "we," "us," "our") provides its services (described below) to you through its websites (collectively, the "Site") and through its related services (collectively, such services, including any new features and applications, and the Site, the "Service(s)"), subject to the following Terms of Service (as amended from time to time, the "Terms of Service"). We reserve the right, at our sole discretion, to change or modify portions of these Terms of Service at any time. If we do this, we will post the changes on this page and will indicate at the top of this page the date these terms were last revised. We will also notify you, either through the Services user interface, in an email notification or through other reasonable means. Any such changes will become effective no earlier than fifteen (15) days after they are posted, except that changes addressing new functions of the Services or changes made for legal reasons will be effective immediately. Your continued use of the Service after the date any such changes become effective constitutes your acceptance of the new Terms of Service. If you do not agree to abide by these or any future Terms of Service, do not use or access (or continue to use or access) the Service. In addition, when using certain services, you will be subject to any additional terms applicable to such services that may be posted on the Service from time to time, including, without limitation, the Privacy Policy located at /home/privacy. All such terms are hereby incorporated by reference into these Terms of Service.

Access and Use of the Service

Services Description: The Service is designed to provide calling services.

Your Registration Obligations: You may be required to register with ThoughtDox in order to access and use certain features of the Service. If you choose to register for the Service, you agree to provide and maintain true, accurate, current and complete information about yourself as prompted by the Service's registration form. Registration data and certain other information about you are governed by our Privacy Policy. If you are under 13 years of age, you are not authorized to use the Service, with or without registering. In addition, if you are under 18 years old, you may use the Service, but by agreeing to these terms you confirm that you have taken the approval of your parent or guardian.

Member Account, Password and Security: You are responsible for maintaining the confidentiality of your password and account, if any, and are fully responsible for any and all activities that occur under your password or account. You agree to (a) immediately notify ThoughtDox of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session when accessing the Service. ThoughtDox will not be liable for any loss or damage arising from your failure to comply with this Section.

Modifications to Service: ThoughtDox reserves the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that ThoughtDox will not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.

General Practices Regarding Use and Storage: You acknowledge that ThoughtDox may establish general practices and limits concerning use of the Service, including without limitation the maximum period of time that documents, data or other content will be retained by the Service and the maximum storage space that will be allotted on ThoughtDox's servers on your behalf. You agree that ThoughtDox has no responsibility or liability for the deletion or failure to store any documents, data or other content maintained or uploaded by the Service. You acknowledge that ThoughtDox reserves the right to terminate accounts that are inactive for an extended period of time. You further acknowledge that ThoughtDox reserves the right to change these general practices and limits at any time, in its sole discretion, with or without notice.

Conditions of Use

User Conduct: You are solely responsible for all documents, information, data, text, images, software, music, videos, sound, photographs, graphics, messages or other materials ("content") that you upload, post, publish or display (hereinafter, "upload") or email or otherwise use via the Service. The following are examples of the kind of content and/or use that is illegal or prohibited by ThoughtDox. ThoughtDox reserves the right to investigate and take appropriate legal action against anyone who, in ThoughtDox's sole discretion, violates this provision, including without limitation, removing the offending content from the Service, suspending or terminating the account of such violators and reporting you to the law enforcement authorities.

You agree to not use the Service to:

  • email or otherwise upload any content that (i) violates any intellectual property or other proprietary rights of any party; (ii) you do not have a right to upload under any law or under contractual or fiduciary relationships; (iii) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; (iv) poses or creates a privacy or security risk to any person; (v) constitutes unsolicited or unauthorized advertising, promotional materials, commercial activities and/or sales, "junk mail", "spam", "chain letters", "pyramid schemes", "contests", "sweepstakes" or any other form of solicitation; (vi) is unlawful, harmful, threatening, abusive, harassing, tortious, excessively violent, defamatory, vulgar, obscene, pornographic, libelous, invasive of another's privacy, hateful racially, ethnically or otherwise objectionable; or (vii) in the sole judgment of ThoughtDox, is objectionable or which restricts or inhibits any other person from using or enjoying the Service, or which may expose ThoughtDox or its users to any harm or liability of any type;
  • interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Service;
  • violate any applicable local, state, national or international law, or any regulations having the force of law;
  • impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;
  • solicit personal information from anyone under the age of 18;
  • harvest or collect email addresses or other contact information of other users from the Service by electronic or other means for the purposes of sending unsolicited emails or other unsolicited communications;
  • advertise or offer to sell or buy any goods or services for any business purpose that is not specifically authorized;
  • further or promote any criminal activity or enterprise or provide instructional information about illegal activities; or
  • obtain or attempt to access or otherwise obtain any materials or information through any means not intentionally made available or provided for through the Service.

Fees: To use the Services, you will be required to make one or more payments and provide ThoughtDox information regarding your credit card or other payment instrument. You represent and warrant to ThoughtDox that such information is true and that you are authorized to use the payment instrument. You will promptly update your account information with any changes (for example, a change in your billing address or credit card expiration date) that may occur. You agree to pay ThoughtDox the amount that is specified in the Service in accordance with the terms therein and this Terms of Service. ThoughtDox may choose to bill through an invoice, in which case, full payment for invoices issued in any given month must be received by ThoughtDox thirty (30) days after the mailing date of the invoice, or the Services may be suspended. Unpaid invoices are subject to a finance charge of 1.5% per month on any outstanding balance from the date of the invoice, or the maximum permitted by law, whichever is higher, plus all expenses of collection. If you dispute any charges you must let ThoughtDox know within fifteen (15) days after the date that ThoughtDox invoices you. We reserve the right to change ThoughtDox's prices. If ThoughtDox does change prices, ThoughtDox will provide notice of the change on the Site or in an email to you, at ThoughtDox's option. Your continued use of the Service after the price change becomes effective, constitutes your agreement to pay the changed amount. You shall be responsible for all taxes associated with Services.

Special Notice for International Use: Recognizing the global nature of the Internet, you agree to comply with all local rules and laws regarding your use of the Service, including as it concerns online conduct and acceptable content.

Commercial Use: Unless otherwise expressly authorized herein or in the Service, you agree not to display, distribute, license, perform, publish, reproduce, duplicate, copy, create derivative works from, modify, sell, resell, exploit, transfer or upload for any commercial purposes, any portion of the Service, use of the Service, or access to the Service.

Intellectual Property Rights

Service Content, Software and Trademarks: You acknowledge and agree that the Service may contain content or features ("Service Content") that are protected by copyright, patent, trademark, trade secret or other proprietary rights and laws. Except as expressly authorized by ThoughtDox, you agree not to modify, copy, frame, scrape, rent, lease, loan, sell, distribute or create derivative works based on the Service or the Service Content, in whole or in part, except that the foregoing does not apply to your own User Content (as defined below) that you legally upload to the Service. In connection with your use of the Service you will not engage in or use any data mining, robots, scraping or similar data gathering or extraction methods. Any use of the Service or the Service Content other than as specifically authorized herein is strictly prohibited. The technology and software underlying the Service or distributed in connection therewith is the property of ThoughtDox, our affiliates and our partners (the "Software"). Any rights not expressly granted herein are reserved by ThoughtDox.

The ThoughtDox name and logos are trademarks and service marks of ThoughtDox (collectively the "ThoughtDox Trademarks"). Other company, product, and service names and logos used and displayed via the Service may be trademarks or service marks of their respective owners who may or may not endorse or be affiliated with or connected to ThoughtDox.

Either ThoughtDox or you may include the other party's name and logo on any customer or vendor lists, including lists online. You also agree to consider the following upon ThoughtDox's written or verbal request: (a) issuing joint or individual press releases regarding the relationship; (b) serving as a customer reference; or (c) creating case studies or other such written or digital collateral. Nothing else in this Terms of Service should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of ThoughtDox Trademarks displayed on the Service, without our prior written permission in each instance. All goodwill generated from the use of ThoughtDox Trademarks will inure to our exclusive benefit.

Third Party Material: Under no circumstances will ThoughtDox be liable in any way for any content or materials of any third parties (including users), including, but not limited to, for any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of the use of any such content. You acknowledge that ThoughtDox does not pre-screen content, but that ThoughtDox and its designees will have the right (but not the obligation) in their sole discretion to refuse or remove any content that is available via the Service. Without limiting the foregoing, ThoughtDox and its designees will have the right to remove any content that violates these Terms of Service or is deemed by ThoughtDox, in its sole discretion, to be otherwise objectionable. You agree that you must evaluate, and bear all risks associated with, the use of any content, including any reliance on the accuracy, completeness, or usefulness of such content.

User Content Transmitted Through the Service:With respect to content or other materials you upload through the Service or share with other users or recipients (collectively, "User Content"), you represent and warrant that you own (or have sufficient rights to) all right, title and interest in and to such User Content, including, without limitation, all copyright and rights of publicity contained therein. By uploading any User Content you hereby grant and will grant ThoughtDox and its affiliated companies a nonexclusive, worldwide, royalty free, fully paid up, transferable, sublicenseable, perpetual, irrevocable license to copy, display, upload, perform, distribute, store, modify and otherwise use your User Content in connection with the operation of the Service on your behalf, in any form, medium or technology now known or later developed.

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information about the Service ("Submissions"), provided by you to ThoughtDox are non-confidential and ThoughtDox will be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you. You acknowledge and agree that ThoughtDox may preserve content and may also disclose content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process, applicable laws or government requests; (b) enforce these Terms of Service; (c) respond to claims that any content violates the rights of third parties; or (d) protect the rights, property, or personal safety of ThoughtDox, its users and the public. You understand that the technical processing and transmission of the Service, including your content, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

Confidentiality: Any documents or other text that you provide to ThoughtDox for the purpose of providing the Services will be your "Confidential Information," except to the extent such documents (a) are known to ThoughtDox prior to receipt from you from a source other than one having an obligation of confidentiality to you; (b) become known (independently of disclosure by you) to ThoughtDox directly or indirectly from a source other than one having an obligation of confidentiality to you; or (c) become publicly known or otherwise cease to be secret or confidential, except through a breach of this Section by ThoughtDox. ThoughtDox will use the Confidential Information solely for the purpose of providing the Services to you (the "Permitted Purpose"). ThoughtDox will not, without your prior consent, disclose to any third party your Confidential Information, other than furnishing such Confidential Information to our directors, officers, employees, agents, consultants, contractors, representatives or affiliated entities (collectively, "Associated Persons") who need to have access to such Confidential Information in connection with the Permitted Purpose. ThoughtDox will use at least reasonable care to protect the confidentiality of your Confidential Information. In the event that ThoughtDox is required by law to make any disclosure of any of your Confidential Information, by subpoena, judicial or administrative order or otherwise, ThoughtDox will use commercially reasonable efforts to give you notice of such requirement (to the extent legally permissible) and will permit you to intervene in any relevant proceedings to protect your interests in your Confidential Information.

Third Party Websites

The Service may provide, or third parties may provide, links or other access to other sites and resources on the Internet. ThoughtDox has no control over such sites and resources and ThoughtDox is not responsible for and does not endorse such sites and resources. You further acknowledge and agree that ThoughtDox will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any content, events, goods or services available on or through any such site or resource. Any dealings you have with third parties found while using the Service are between you and the third party, and you agree that ThoughtDox is not liable for any loss or claim that you may have against any such third party.

Indemnity and Release

You agree to release, indemnify and hold ThoughtDox and its affiliates and their officers, employees, directors and agent harmless from any and all losses, damages, expenses, including reasonable attorneys' fees, rights, claims, actions of any kind and injury (including death) arising out of or relating to your use of the Service, any User Content, your connection to the Service, your violation of these Terms of Service or your violation of any rights of another.

Disclaimer of Warranties

YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. ThoughtDox EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. ThoughtDox MAKES NO WARRANTY THAT (I) THE SERVICE WILL MEET YOUR REQUIREMENTS, (II) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE, OR (IV) THE QUALITY OF ANY DOCUMENTS, PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS.

Limitation of Liability

YOU EXPRESSLY UNDERSTAND AND AGREE THAT ThoughtDox WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY DAMAGES, OR DAMAGES FOR LOSS OF PROFITS INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF ThoughtDox HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, RESULTING FROM: (I) THE USE OR THE INABILITY TO USE THE SERVICE; (II) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE; (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (IV) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR (V) ANY OTHER MATTER RELATING TO THE SERVICE. IN NO EVENT WILL ThoughtDox'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID ThoughtDox IN THE LAST TWO (2) MONTHS, NOT EXCEEDING ONE HUNDRED DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICE OR WITH THESE TERMS OF SERVICE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SERVICE.

Termination

You agree that ThoughtDox, in its sole discretion, may suspend or terminate your account (or any part thereof) or use of the Service and remove and discard any content within the Service, for any reason, including, without limitation, for lack of use or if ThoughtDox believes that you have violated or acted inconsistently with the letter or spirit of these Terms of Service. Any suspected fraudulent, abusive or illegal activity that may be grounds for termination of your use of Service, may be referred to appropriate law enforcement authorities. ThoughtDox may also in its sole discretion and at any time discontinue providing the Service, or any part thereof, with or without notice. You agree that any termination of your access to the Service under any provision of this Terms of Service may be effected without prior notice, and acknowledge and agree that ThoughtDox may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Service. Further, you agree that ThoughtDox will not be liable to you or any third-party for any termination of your access to the Service.

User Disputes

You agree that you are solely responsible for your interactions with any other user in connection with the Service and ThoughtDox will have no liability or responsibility with respect thereto. ThoughtDox reserves the right, but has no obligation, to become involved in any way with disputes between you and any other user of the Service.

Your Privacy

At ThoughtDox, we respect the privacy of our users. For details please see our Privacy Policy. By using the Service, you consent to our collection and use of personal data as outlined therein.

Questions? Concerns? Suggestions?

Please contact us at info@thoughtdox.com to report any violations of these Terms of Service or to pose any questions regarding this Terms of Service or the Service.